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FAQs | Fresh Fish by Huzaifa
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Frequently Asked Questions

Got questions about our daily catch, delivery areas, or cutting methods? We have got the answers below.

How fresh is your seafood?

We pride ourselves on offering the absolute freshest catch. Our seafood is sourced daily directly from trusted local fishermen at the harbor. It is processed in a temperature-controlled environment and delivered to your doorstep within hours to preserve its ocean-fresh quality and nutrients.

Which Cities In Pakistan Do You Deliver To?

We proudly bring you the freshest, highest-quality fish across the entire city of Karachi and not just Karachi, but all across Pakistan. From the coastal waters to your home, we ensure premium freshness every single time. No matter where you are — Multan, Sargodha, Gujrat, Sialkot, Islamabad, Rawalpindi, Bahawalpur , KPK, Mardan, Swat, Hazara , and many more cities, we’ve got you covered! Our mission is simple: fresh fish, fast delivery, and trusted quality. Whether you’re cooking for your family or running a business, you can rely on us. 100% Fresh , Clean Hygienic and Fast Delivery Order today and experience the taste of freshness, wherever you are in Pakistan .

Where do you deliver, and what are the charges?

We deliver across major areas in Pakistan. Our delivery charges are dynamically calculated based on your total order value and your exact location during checkout. We frequently offer free delivery or discounted rates for orders exceeding our specific cart thresholds.

Do you charge extra for cutting and cleaning?

Basic cleaning is included. However, specific premium cutting requests (like boneless fillets, precise steaks, or specialized prep) may incur a small additional processing fee per kilogram. These options and any associated fees are clearly displayed on the product page before you add to cart.

Why is the delivered weight slightly less than the ordered weight?

Unless an item is strictly labeled as "Net Weight" (like our ready-to-cook boneless options), you are purchasing the fish based on its gross weight (the weight of the whole fish before cleaning). Once the fish is cleaned, scaled, and cut according to your preference, the final net weight will naturally be reduced by 15% to 35% depending on the species and cut.

What payment methods do you accept?

We offer maximum convenience by accepting multiple payment methods, including Cash on Delivery (COD), Direct Bank Transfer, and secure online debit/credit card payments via PayFast and AlfaPay.

Can I cancel or modify my order?

Because our seafood is freshly prepared and cut specifically for your order, you can only cancel or modify it before its status changes to "Processing." Once our team has started processing and cutting your fish, the order cannot be canceled.

Still have questions?

Contact Support

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